Phil Uglow takes you through Week 3 of a performance improvement project. He discusses coaching.


1. Be wary of models. Take what makes sense from a model and use it as a tool.
2. Use a coaching FAQ to cover points.
3. Use GROW coaching framework.
4. Track actions on an action item list (AIL)

 Questions? Contact me at or 509-283-7948



If you want information on Performance Coaching then contact Phil at or leave a message at +1-509-283-7948.